Premises Management & Its challenges - Handiman

Premises simply mean an area of land with the structures in it. In this context it’s worthwhile to mention that premises could be in the form of a building, a complex, more specifically, it could be a school, a housing estate, a shopping mall or any other large facility that needs the coming together of various activities of groups of experts for its smooth running. The essence of premise management is to ensure just that. It brings together the spokes and fixes them to the hub so as to make the wheel rotate in harmony. This essentially means, to run a big facility smoothly, you need the assistance and contribution of several different departments, each of whose role might be minor in its individual respect but in the larger picture, they count as essential pieces. 

The role of a premise manager is to identify these bodies as per the nature of the facility and then bring them together and see to it that the work by each of them is seamlessly performed on a daily basis. 

Responsibilities of a premise manager

The role of a premise manager is such that it gets noticed only when it is missing. A facility which is in good repair and has all its services in a place seldom catches your attention. However the moment there is some sort of disrepair or discord you start noticing. So the role of a premise manager is multifaceted.

• To ensure that the facility is in good repairs at all times. 
• Taking care of the health, hygiene and safety of its residents/ inhabitants. 
• To see that all cleaning and other maintenance-related equipment are functioning properly. 
• To forecast and dispel any potential dangers to the establishment or its occupants. 
• Keep records updated and take care of its maintenance. 

Basic services incorporated within the premises management domain

One of the basic and fundamental requirements of facility management companies in the presence of professional cleaning services. Apart from keeping the premise dirt-free these professional cleaning services also look after the maintenance of equipment and machinery.

• In extension, a clean environment is also one that is free of pests, fleas and insects through the use of the environment and human-friendly products. It is thus necessary for facility management companies to also provide pest control services. 
• The overall beauty and look of any large facility can be also attributed to its flora and gardens. Maintenance of these requires very professional care and knowledge. Round the clock security systems are a basic requirement for any facility. 
• The basic need everywhere is of professional and trained personnel to take care of the safety and security of its property and its people. A good premise management company would encompass this aspect amongst its many roles. 
• There are many other smaller albeit important, technical services that make important aspects in the running of any large facility. These require a very niche skillset, for instance, plumbing, carpentry, electric, elevator and escalator maintenance, swimming pool clean and overhead tank clean up etc.  
• A canteen or a cafeteria is part of any big facility and efficient management of these is imperative. Thorough knowledge in food safety, health and hygiene and also in serving customers is required from its employees.  If it is an office, this group of staff might also be required to run certain errands besides rendering pantry services to employees and visitors/guests. 

Certain Challenges faced by premise managers

• Competency of its personnel and their performance evaluation should be done from time to time
• Regular training and workshops need to be conducted to keep services up to date
• Big facilities might have varied and sometimes conflicting customer demands to deal with
• Managing inventory and supplies can be the most challenging and trickiest part in premise management
• Expenditure and managing costs so as to run the facility smoothly and also meet customer demands/expectations can be quite challenging

When you choose a facility management service for your company, there are certain factors that should govern your decision. We at Handiman give you the perfect solution with our very own state of the art infrastructure, competent customer service, years of experience to our credit and complete caregiving attitude.