From Reactive to Proactive: The Evolution of Facility Management in India.
Significant developments are happening in India’s facility management sector. Cities like Bangalore, Chennai, Hyderabad, and Mumbai are moving away from reactive, break-fix methods of doing business and toward proactive and predictive facility management services that utilizes data, automation, and real-time monitoring. 1. The Reasons for Active and Predictive Facility Management The rapid growth of commercial real estate in cities such as Bengaluru, Hyderabad, Chennai, and Mumbai has consistently created a significant demand for technology-enabled facility management. Many businesses are outsourcing facility management services, and integrated facility management (IFM) and outcome-based contracts are becoming standard in fields like IT, healthcare, education, gated communities, and retail. The Facility Management industry is using new technologies like Internet of Things (IoT) sensors, cloud platforms, AI-driven analytics, and automation to make maintenance more efficient, save...